Most early-stage product mistakes come from misreading what customers truly want. For Boss Kanin, the risk is especially high because the product is unfamiliar. This framework distills the most essential truths about how customers decide, what they expect from food that replaces rice, and why they will or won’t try something new.
This is not a pitch or persona deck. It is a behavior-focused tool designed to help teams build what people will actually use.
This Customer Insight Framework is designed to support four critical decisions: